0 Items

Terms and Conditions

Effective Date: May, 2026

Welcome to naturemedies®. By accessing this website, purchasing products, booking an appointment, or using my services, you agree to the following Terms and Conditions. Please read them carefully.

1. Services

naturemedies® provides holistic health and wellness services designed to support your overall wellbeing. All services are tailored to the individual; however, results may vary from person to person.

These services are complementary in nature and are not intended to replace medical advice, diagnosis, or treatment from a qualified healthcare professional.

2. Appointments and Bookings

Appointments can be made via the website, phone, or through the online booking system provided by Setmore.

By booking an appointment, you agree to:

  • Provide accurate and complete information
  • Receive appointment confirmations and reminders via email or SMS (where applicable)

naturemedies® is not responsible for any technical issues or outages associated with third-party booking platforms.

3. Fees and Payment

  • All service fees are provided at the time of booking or upon request
  • Payment is required at the time of appointment unless otherwise arranged
  • Product prices are listed on the website and are subject to change without notice
  • naturemedies® reserves the right to update pricing at any time

4. Cancellation Policy

naturemedies® understands that schedules can change.

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Cancellations made within 24 hours, or failure to attend an appointment, will incur a $50 fee.

This policy ensures fairness to all clients and allows appointment times to be offered to others.

5. Products and Orders

naturemedies® offers products for purchase via the website.

By placing an order, you agree that:

  • All information provided is accurate and complete
  • Orders are subject to availability
  • naturemedies® reserves the right to refuse or cancel any order if necessary

Every effort is made to ensure product descriptions and images are accurate; however, slight variations may occur.

6. Shipping and Delivery

  • Shipping costs and delivery timeframes are provided at checkout
  • Delivery times are estimates only and may vary
  • naturemedies® is not responsible for delays caused by postal or courier services

Risk in the products passes to you upon delivery.

7. Returns and Refunds

Due to the nature of health and wellness products, returns are not accepted for change of mind.

Refunds or replacements may be offered where:

  • Products are faulty or damaged upon arrival
  • Products are incorrect

Requests must be made within a reasonable timeframe of receiving your order. Proof of purchase is required.

This policy operates in accordance with your rights under the Australian Consumer Law.

8. Health Disclaimer

All information, services, and products provided by naturemedies® are intended to support your wellbeing.

You acknowledge that:

  • You are responsible for your own health decisions
  • Products and services are not a substitute for medical care
  • You should seek advice from a qualified medical practitioner for any serious or ongoing health concerns

9. Limitation of Liability

To the extent permitted by law, naturemedies® is not liable for any loss, damage, or injury arising from the use of services, products, or information provided.

You agree to release naturemedies® from any claims related to your participation in services or use of products, except where required by law.

10. Privacy

Your personal information is handled in accordance with the naturemedies® Privacy Policy, available on the website.

By using the services or purchasing products, you consent to the collection and use of your information as outlined in that policy.

11. Website Use

By using this website, you agree that you will:

  • Use it for lawful purposes only
  • Not engage in any activity that may damage or disrupt the website
  • Not attempt to gain unauthorised access to any part of the website

All content on this website, including text, images, branding, and logos, is the property of naturemedies® and must not be reproduced without permission.

12. Intellectual Property

All materials, content, and resources provided by naturemedies® remain the intellectual property of the business unless otherwise stated.

You may not copy, distribute, or reproduce any content without prior written consent.

13. Changes to Terms

naturemedies® reserves the right to update or modify these Terms and Conditions at any time.

Changes will take effect once published on the website.

14. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising will be subject to the jurisdiction of the relevant courts.

By using this website, booking a service, or purchasing a product, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

naturemedies® – Supporting your wellbeing with care, integrity, and respect.